Our Seven Core Values

What makes Colorado Access unique?

Colorado Access is unique because of what we do and how we do it. What we do is take care of Colorado's "medically underserved populations."  We offer access to physical and behavioral health services for people who receive Child Health Plan Plus, Medicaid or have Medicare Parts A & B.  We go beyond that. Every day, we work to improve the quality of each and every life we have the honor of serving.

How we do that is by focusing on our company's seven core values:

Partnership/Collaboration
We believe that we can better help our members if we work as part of a team with the member and provider. We can meet the needs of those we serve more effectively and efficiently if we build on the progress already made by others.

Personalized Service Approach
We recognize that different people have different needs and that one size rarely fits all. We work in a way that best helps the person we're serving.

Integrity
Every employee on our staff is committed to conducting business with integrity. This means telling the truth at all times, following regulations not out of fear but as a matter of principle, and standing up for what's right even when it makes our job more complicated.

Competency
We don't just do the right thing. We do the right thing right.

Quality of Care and Service
Although we strive to exceed standards for quality of care and customer service, we are driven not by numbers but by concern for the people those numbers represent.

Member and Family Focus
Our test for everything we do is whether or not it will help the people we serve. We never forget that our members and their families are real people facing real situations.

Respect
We believe that our members and their families, as well as our providers and coworkers, all deserve to be listened to and treated with respect.