AURORA, Colo – Colorado Access, a local nonprofit health care company, was selected to participate in the Consumer Partnership Early Adopter Program. This program was created by the Center to Advance Consumer Partnership (CACP) – a partnership between Commonwealth Care Alliance and the Robert Wood Johnson Foundation.
“We are excited to begin this work with the ultimate goal to increase the positive member experience,” says Kellen Roth, director of member affairs at Colorado Access. “We continue to look for opportunities to be innovative and really make a positive impact on our Colorado communities, and this will help us get there.”
CACP helps drive the broad adoption of collaboration between health care organizations and individuals with complex health and social needs. Through the CACP model, members are authentically engaged as experts in their own lives, partnering with health care leaders to innovate, develop, and implement care and service models that work and measures that matter.
Chosen participant organizations of the Early Adopter Program commit to everything from executive leadership engagement to internal interviews to conducting focus groups. Throughout the duration of the 30-month program, Colorado Access will engage with CACP experts to map the member journey, develop member participation infrastructure, building experience measurement frameworks, participate in evaluation of the model, and support change through collaboration.
About Colorado Access
Founded in 1994, Colorado Access is a local, nonprofit health plan that serves members throughout Colorado. The company’s members receive health care under Child Health Plan Plus (CHP+) and Health First Colorado (Colorado’s Medicaid Program) behavioral and physical health, and long-term services and supports programs. The company also provides care coordination services and administers behavioral health and physical health benefits for two regions as part of the Accountable Care Collaborative Program through Health First Colorado. Colorado Access is the state’s largest single entry point agency, coordinating long-term service and supports for Health First Colorado recipients in five Denver metro area counties. To learn more about Colorado Access, visit coaccess.com.