Please ensure Javascript is enabled for purposes of website accessibility Hla mus rau cov ntsiab ntsiab lus

Ua Haujlwm ntawm Koj Qhov Kev Rov Ua Dua Tshiab

Nws yog lub sijhawm los nqis tes ua kom paub tseeb tias koj tau txais kev pab

Txhawm rau nyeem nplooj ntawv no ua lwm hom lus, siv cov ntawv qhia "Xaiv hom lus". Qhov no yog nyob rau sab saum toj ntawm nplooj ntawv.
Para leer esta pagina en español, haga click “En español” en la parte superior de esta pagina.

Colorado Medicaid rov pib dua tshiab

Colorado tau rov pib dua nws qhov kev tshuaj xyuas kev tsim nyog txhua xyoo rau cov tib neeg rau npe hauv Health First Colorado (Colorado's Medicaid program) thiab Child Health Plan Plus (CHP+).

Thaum lub sijhawm COVID-19 kev noj qab haus huv rau pej xeem xwm txheej ceev (PHE), tsoomfwv tau hais kom cov xeev tsis txhob rho npe tawm leej twg, thiab koj tuaj yeem khaws koj li Health First Colorado lossis CHP + kev pab them nqi kho mob txawm tias koj ua tsis tau zoo.

PHE tau xaus rau lub Tsib Hlis 11, 2023. Cov xeev tab tom rov ua haujlwm li qub. Qhov no txhais tau tias txhua tus tswvcuab yuav dhau los ntawm cov txheej txheem txuas ntxiv mus saib seb koj puas tseem tsim nyog rau Health First Colorado lossis CHP +.

Kev Hloov Kho Tshiab: Yam koj yuav tsum paub

Kev Noj Qab Haus Huv Thawj Colorado thiab CHP + tau pib xa daim ntawv ceeb toom rov qab rau cov tswv cuab thaum lub Plaub Hlis 2023. Yog tias koj tau tsiv mus rau peb lub xyoos dhau los, hloov kho koj cov ntaub ntawv tiv tauj. Yog tias Health First Colorado thiab CHP + tsis muaj koj li email, xov tooj thiab chaw nyob, lawv tsis tuaj yeem qhia rau koj paub thaum twg nws yog lub sijhawm rau koj rov ua dua.

Tsis yog txhua tus tswv cuab yuav raug txuas ntxiv rau tib lub sijhawm. Cov txheej txheem yuav kis tau ntau tshaj 14 lub hlis. Qee cov tswvcuab yuav raug hloov dua tshiab raws li cov ntaub ntawv uas Lub Xeev muaj. Lwm cov tswvcuab yuav tsum tau mus dhau txoj kev rov ua dua tshiab.

Yog hais tias koj yog auto-renewed

  • Koj yuav tau txais ib tsab ntawv ob peb lub lis piam ua ntej hnub kawg ntawm kev rov ua dua tshiab hais tias koj qhov kev pab them nqi kho mob tau rov ua dua tshiab.

Koj kuj tuaj yeem tau txais ib tsab ntawv tom qab koj rov nug dua seb koj cov ntaub ntawv nyiaj tau los puas yog. Koj yuav tsum teb rau tsab ntawv no kom tsim nyog tau txais kev pab ntxiv.

Yog hais tias koj yog tsis auto-renewed

  • Koj yuav tsum mus dhau txoj kev rov ua dua tshiab kom pom tias koj tseem tsim nyog rau Health First Colorado lossis CHP +.
  • Koj yuav tau txais daim ntawv txuas ntxiv tshiab hauv kev xa ntawv thiab hauv online ntawm co.gov/peak txog 60-70 hnub ua ntej koj hnub tim rov ua dua tshiab.
  • Koj yuav tau txais cov ntawv ceeb toom hais txog koj qhov kev rov ua dua tshiab hauv kev xa ntawv. Yog tias koj tau kos npe rau kev ceeb toom hluav taws xob, koj kuj yuav tau txais:
    • Cov ntawv ceeb toom Email
    • Cov ntawv ceeb toom
    • Kev ceeb toom thawb (yog tias koj muaj Health First Colorado app)
  • Koj yuav tsum ua kom tiav, kos npe rau, thiab xa rov qab koj daim ntawv rov ua dua tshiab los ntawm koj hnub kawg ntawm kev rov ua dua tshiab. Koj tuaj yeem xa rov qab los ntawm kev xa ntawv. Lossis nqa mus rau koj lub county human services department. Koj tseem tuaj yeem sau cov ntawv txuas ntxiv tshiab hauv online ntawm co.gov/peak. Los yog ntawm Health Thawj Colorado app.

Kuv yuav paub li cas thaum kuv qhov kev rov ua dua tshiab?

Health First Colorado yuav xa ib daim ntawv txuas ntxiv rau koj ob peb lub lis piam ua ntej hnub kawg ntawm koj daim ntawv cog lus. Lawv yuav xa hauv ntawv lossis rau koj tus email. Tus email yuav qhia koj kom kuaj koj lub PEAK mailbox. Yog koj siv lub Health Thawj Colorado app, thiab tau xaiv los thawb cov ntawv ceeb toom, koj yuav tau txais kev ceeb toom qhia rau koj paub thaum nws yog lub sijhawm los nqis tes ua.

Kawm yuav ua li cas nrhiav koj hnub tshiab

Dab tsi yog txoj hauv kev sib txawv los sau thiab xa rov qab cov pob ntawv rov qab?

Cov Txheej Txheem Txuas Ntxiv - Ua Haujlwm:

Tsis txhob pheej hmoo qhov sib txawv hauv koj qhov kev pab cuam Medicaid! Ua raws li peb kauj ruam no:

  1. Hloov kho koj cov ntaub ntawv tiv toj

Nws yog qhov ceev thiab yooj yim los hloov kho koj qhov chaw nyob, tus lej xov tooj, thiab email. Koj tuaj yeem hloov kho koj cov ntaub ntawv hauv ib txoj hauv kev no:

  1. Sau thiab kos npe rau koj daim ntawv rov ua dua tshiab

Health First Colorado yuav xa ib daim ntawv txuas ntxiv tshiab hauv kev xa ntawv lossis rau koj tus email. Nws yuav qhia rau koj kom kuaj xyuas koj lub PEAK mailbox ob peb lub lis piam ua ntej hnub kawg ntawm kev rov ua dua tshiab.

Yog tias koj siv lub Health Thawj Colorado app, thiab tau xaiv los thawb cov ntawv ceeb toom, koj yuav tau txais kev ceeb toom thaum nws txog sijhawm ua haujlwm.

Kev xav tau tshiab: Koj yuav tsum kos npe rau koj daim ntawv thov txuas ntxiv thiab xa nws. Koj tuaj yeem xa nws hauv online lossis xa rov qab los ntawm hnub kawg hauv pob ntawv. Koj yuav tsum ua qhov no txawm tias koj tsis muaj kev hloov pauv.

  1. Rov qab koj daim ntawv rov ua dua tshiab

Xa ntawv los yog nqa koj daim ntawv rov ua dua tshiab rau koj lub county human services department los ntawm koj lub sijhawm rov ua dua tshiab. Koj tseem tuaj yeem ua kom tiav cov pob ntawv txuas ntxiv online ntawm co.gov/peak los yog nyob rau Health Thawj Colorado app.

FAQ

  • Health First Colorado yuav xa ib daim ntawv txuas ntxiv rau koj ob peb lub lis piam ua ntej hnub kawg ntawm koj daim ntawv cog lus. Lawv yuav xa hauv ntawv lossis rau koj tus email. Tus email yuav qhia koj kom kuaj koj lub PEAK mailbox. Yog koj siv lub Health Thawj Colorado app, thiab tau xaiv los thawb cov ntawv ceeb toom, koj yuav tau txais ib daim ntawv ceeb toom qhia rau koj paub thaum nws yog lub sijhawm los nqis tes ua. Kawm paub yuav ua li cas nrhiav koj hnub tshiab

Koj yuav tau txais daim ntawv txuas ntxiv tshiab hauv kev xa ntawv. Nws yuav tuaj nyob rau hauv ib lub hnab ntawv uas zoo li no.

  • Tshawb xyuas tag nrho cov ntaub ntawv hauv pob ntawv.
  • Kho cov ntaub ntawv uas tsis raug.
  • Yog tias koj xav tau muab cov ntaub ntawv, nco ntsoov suav nrog nws.
  • Kos npe rau Daim Ntawv Rov Ntxiv Daim Ntawv Sau Npe Nplooj hauv koj pob ntawv.
  • Rov qab cov pob ntawv los ntawm hnub kawg ntawm tsab ntawv.

Yog tias koj tsis tsim nyog rau Health First Colorado lossis CHP +, koj tuaj yeem thov rau lwm qhov kev pab cuam. Koj muaj sijhawm tsawg los ua qhov no. Lub sijhawm koj yuav tsum thov kev pab them nqi tshiab yog "lub sijhawm sau npe tshwj xeeb. "

Lwm yam kev xaiv kev pab them nqi kho mob muaj xws li:

  • Kev them nyiaj los ntawm koj qhov chaw ua haujlwm. Tshawb xyuas nrog lawv kom paub txog cov kev xaiv, cov cai thiab cov hnub kawg.
  • Kev pab cuam los ntawm ib tus neeg hauv tsev neeg cov ntawv pov hwm kev noj qab haus huv. Qhov no txhais tau hais tias tus txij nkawm lossis niam txiv, yog tias koj muaj 25 xyoos lossis qis dua.
  • Kev pab cuam dhau los Txuas rau Health Colorado. Nov yog Colorado txoj kev lag luam pov hwm kev noj qab haus huv. Tej zaum koj yuav tsim nyog tau txais kev pab nyiaj txiag los txo tus nqi ntawm koj tus nqi them.
  • Kom tau txais kev pab dawb rau npe rau hauv Connect for Health Colorado kev pab them nqi kho mob, tham nrog tus pab cuam uas tau lees paub. Koj tuaj yeem tham nrog lawv hauv online. Los yog hu rau lawv ntawm 855-752-6749. Cov neeg siv TTY yuav tsum hu 855-346-3432.
  • Kev pab them nqi los ntawm Medicare: Qhov no yog rau cov neeg muaj hnub nyoog 65 xyoos lossis laus dua. Los yog cov neeg muaj hnub nyoog qis dua 65 xyoos uas muaj qee yam kev tsis taus lossis mob raum raum kawg.
    • Yog tias koj xav tau kev pab nrhiav ib txoj kev npaj, hu rau Colorado State Health Insurance Assistance Program (Colorado SHIP). Nws yog qhov kev pab cuam Medicare. Hu rau lawv ntawm 888-696-7213.
  • Kev pab them nqi rau kev ua tub rog lossis yav dhau los, naval, lossis kev pabcuam huab cua los ntawm Tricare (active) lossis VA (veterans).

Yog tias koj tsis tsim nyog ntxiv lawm vim koj tsis tau lub sijhawm los teb, koj tuaj yeem rov thov dua Health First Colorado.

 

Yog tias koj tsis nco koj hnub kawg ntawm kev rov ua dua tshiab, koj yuav tsis muaj Health First Colorado lossis CHP + kev pab them nqi thaum kawg ntawm koj lub sijhawm rov ua dua tshiab.

Lub 90 hnub tom qab koj poob kev pab them nqi kho mob hu ua a lub sijhawm rov xav dua. Lub sijhawm no, koj qhov kev tsim nyog yuav raug tshuaj xyuas dua yog tias koj muab cov ntaub ntawv tshiab. Lossis yog tias koj muab koj qhov kev rov ua dua tshiab lig.

Thaum lub sijhawm rov xav dua, koj tuaj yeem muab koj daim ntawv txuas ntxiv thiab lwm yam khoom xav tau rau koj lub nroog. Koj tseem tuaj yeem xa cov khoom no los ntawm PEAK. Nws yuav tshwm sim ua ib yam khoom ntawm cov npe yuav tsum ua hauv PEAK.

Yog tias koj tsis xa cov khoom no tsis pub dhau 90 hnub ntawm kev poob nyiaj, koj yuav tsum tau ua daim ntawv thov tshiab saib seb koj puas tsim nyog rau Health First Colorado lossis CHP +.

Yog lawm, koj ib txwm tso cai thov rov hais dua qhov kev txiav txim siab seb koj puas tsim nyog tau txais kev pab them nqi kho mob. “Appeal” txhais tau hais tias koj qhia rau ib lub nroog lossis lub xeev cov neeg ua haujlwm tias koj tsis pom zoo rau qhov kev txiav txim, thiab koj xav tau lub rooj sib hais. Ua raws li cov kauj ruam hauv koj tsab ntawv hais txog yuav thov kom rov hais dua li cas.

Koj yuav tau rov thov rau Health First Colorado lossis CHP+.

Cov Kev Pab Rau Cov Lag Luam

Saib seb cov pob ntawv txuas ntxiv tshiab zoo li cas:

Kawm ntxiv txog cov txheej txheem txuas ntxiv:

Tau txais kev pab nrog koj qhov kev rov ua dua tshiab los ntawm qhov chaw thov:

  • mus rau colorado.gov/apps/maps/hcpf.map mus nrhiav qhov chaw thov lossis Department of Human Services chaw ua haujlwm nyob ze koj. Koj tuaj yeem nrhiav Lub Tsev Haujlwm Saib Xyuas Tib Neeg Lub Chaw Haujlwm nyob ze koj nrog qhov txuas no.
  • Koj yuav tsum muab tus lej ZIP tso rau hauv. Tom qab ntawd daim ntawv qhia yuav qhia peb qhov chaw sab saum toj uas nyob ze rau koj.

Yuav ua li cas hloov kho koj cov ntaub ntawv tiv tauj thiab kev sib txuas lus nyiam:

Cov ntaub ntawv hais txog Connect for Health Colorado (yog tias koj tsis tsim nyog rau Health First Colorado):

Tau txais kev pab ntxiv los ntawm Lub Tsev Haujlwm Saib Xyuas Tib Neeg. Lawv tuaj yeem pab nrog tej yam xws li kev pab zaub mov, cua sov koj lub tsev, thiab nrhiav haujlwm. Kawm ntxiv:

Thiab ib txwm, peb nyob ntawm no los pab! Yog tias koj muaj lus nug, thov hu rau peb ntawm 800-511-5010.

Kws txuj ci dag ceeb toom

Yog tias koj muaj Health First Colorado lossis CHP +, scammers yuav tsom koj. Lawv tuaj yeem ua qhov no los ntawm kev xa ntawv thiab hu xov tooj. Scammers kuj tseem tsom rau cov neeg uas tab tom thov rau Health First Colorado lossis CHP +.

Scammers yuav:

  • Hais tias koj qhov kev pab them nqi kho mob raug tso tseg. Los yog hem kom thim nws.
  • Nug koj rau:
    • cov ntaub ntawv nyiaj txiag, credit card lossis bank account
    • koj cov nyiaj tau los lossis cov ntaub ntawv ntawm chaw ua haujlwm
    • koj tag nrho tus naj npawb social security

Health First Colorado thiab CHP + yuav:

  • Hais kom koj hloov kho koj cov ntaub ntawv ntawm PEAK. Los yog nrog koj lub county human services department.

Health First Colorado thiab CHP + yeej yuav tsis tau:

  • Nug cov nyiaj, credit card, lossis cov ntaub ntawv hauv txhab nyiaj
  • Nug koj tus lej social security tag nrho
  • Thov kom koj khaws kev sib txuas lus zais cia ntawm lwm tus
  • Hais tias koj muaj teeb meem kev cai lij choj

Qhia txog kev dag ntxias

Koj tuaj yeem tshaj tawm kev dag ntxias rau lub Tus Kws Lij Choj General Consumer Protection Unit.