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800-511-5010
I-Health First Colorado kunye ne-CHP + zibuyela kwiinkqubo eziqhelekileyo zokuvuselela.
Jonga i-imeyile yakho, i-imeyile, kunye ne-PEAK ibhokisi lokungenayo. Thatha inyathelo xa ufumana imiyalezo esemthethweni. Ungawubona umhla wakho wokuhlaziya Apha nangaliphi ixesha. Ukuba ufumana ipakethe yokuhlaziya, qiniseka ukuba uyigcwalise. Qiniseka ukuba uyasisayina kwaye usibuyisele ngomhla omiselweyo.
Funda kabanzi apha

Izikhalazo

Ungayifaka njani isikhalazo kunye noko ungalindela emva kokuba wenze.

Kwenziwe ntoni

Sifuna ukuqiniseka ukuba ufumana olona khathalelo lubalaseleyo. Kodwa, xa izinto zingahambi kakuhle, unelungelo lokukhalaza. Oku kubizwa ngokuba sisikhalazo. Kukho iindlela ezine onokufaka ngazo isikhalazo:

  • Sisithi: Wena okanye ummeli wakho wobuqu Ungafowunela iqela lethu lezikhalazo. Batsalele umnxeba 303-751-9005 or
    at 800-511-5010.
  • Sithumelele i-imeyile: Wena okanye ummeli wakho wobuqu singathumela i-imeyile kwiqela lethu lezikhalazo. Bathumele nge-imeyile grievance@coaccess.com.
  • Gcwalisa ifom: Ungazalisa ifom yesicelo kwaye uyithumele kuthi. Ukufumana iifom zethu eziqhelekileyo, nqakraza Apha.
  • Bhala ileta: Ungasibhalela ileta usixelele ngokweenkcukacha ngesikhalazo sakho. Thumela ileta yakho ku:
Isebe leMali yokuPhathwa kweziPhulo
PO Box 17950
Denver, CO 80217-0950

Ileta kufuneka ibandakanye igama lakho, inombolo yesazisi (ID) inombolo, idilesi kunye nenombolo yefowuni. Ukuba ufuna uncedo ukuze ubhale isikhalazo sakho, sitsalele umnxeba. Sitsalele umnxeba ku-303-751-9005.

 

Ifom yesikhalazo selungu

Umgca woShishino oluBandakanyiweyo(Iyafuneka)

Ulwazi iLungu

idilesi(Iyafuneka)

Inkcazo yeNgxaki

Umhla wesiganeko(Iyafuneka)
Ubukhulu. ubungakanani befayile: 50 MB.

Kwenzekani

Kwenzeka ntoni xa ndifake isikhalazo?

  • Sakuba sisifumene isikhalazo sakho, siya kukuthumelela ileta zingaphelanga iintsuku ezimbini zokusebenza. Ileta izakuthi sisifumene isikhalazo sakho.
  • Siza kuphonononga isikhalazo sakho. Sisenokuthetha nawe okanye ummeli wakho, okanye abantu ababandakanyekayo kule meko. Sinokujonga neerekhodi zakho zempilo.
  • Umntu obengabandakanyekanga kuloo meko uya kuphonononga isikhalazo sakho.
  • Kwiintsuku zokusebenza ezili-15 emva kokuba sifumene isikhalazo sakho, siya kukuthumelela ileta. Le leta iza kuchaza into esiyifumeneyo kunye nendlela esiyilungise ngayo. Okanye iya kukwazisa ukuba sifuna ixesha elingakumbi. Uya kufumana ileta evela kuthi emva kokuba silugqibile uphononongo.
  • Siza kusebenza kunye nawe okanye ummeleli wakho ukuze uzame ukufumana isisombululo esisebenza kakuhle kuwe.

 

Ombudsman woFikelelo lwezeMpilo zokuFikelela kuKhathalelo

IOfisi yeOmbudsman for Behaisheral Health Access to Care isebenza njengeqela elingathathi cala ekuncedeni amalungu kunye nabanonopheli bezempilo ukuba bajongane nemiba enxulumene nokuziphatha. I-CHP + HMO iphantsi komthetho i-Mental Health Parity and Addiction Equity Act (MHPAEA). Ukwala, ukuthintela, okanye ukubanjwa izibonelelo zeenkonzo zempilo yokuziphatha ezigutyungelwe phantsi kwenkqubo yoncedo lwezonyango kunokuba lulwaphulo-mthetho olunokubakho lwe-MHPAEA. Ukuba une okanye ufumana indlela yokuziphatha yokuzibandakanya kumcimbi wokukhathalela, nxibelelana neofisi yeOmbudsman for Behavioural Health FF.

Tsalela umnxeba ku-303-866-2789.
Imeyli ombuds@bhoco.org.
utyelelo bhoco.org.