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I-Health First Colorado ne-CHP+ zibuyela ezinqubweni ezivamile zokuvuselela.
Hlola i-imeyili yakho, imeyili, nebhokisi lokungenayo le-PEAK. Thatha isinyathelo lapho uthola imilayezo esemthethweni. Ungabona idethi yakho yokuvuselela lapha nganoma yisiphi isikhathi. Uma uthola iphakethe lokuvuselela, qiniseka ukuthi uligcwalisa. Qiniseka ukuthi futhi uyayisayina futhi uyibuyisele ngedethi yamanqamu.
Funda kabanzi lapha

Izikhalazo

Ungayifaka kanjani isikhalazo nokuthi yini ongayilindela ngemuva kokwenza.

Okufanele ngikwenze

Sifuna ukwenza isiqiniseko sokuthi uthola ukunakekelwa okungcono kakhulu ngangokunokwenzeka. Kodwa, lapho izinto zingahambi kahle, unelungelo lokukhononda. Lokhu kubizwa ngokuthi isikhalo. Kunezindlela ezine ongafaka ngazo isikhalazo:

  • Sitshele: Wena noma ummeleli wakho siqu angashayela ithimba lethu lezikhalazo. Bashayele 303-751-9005 or
    at 800-511-5010.
  • Sithumele i-imeyili: Wena noma ummeleli wakho siqu singathumela ithimba lethu lezikhalazo nge-imeyili. Bathumele i-imeyili kokuthi grievance@coaccess.com.
  • Gcwalisa ifomu: Ungagcwalisa ifomu lesikhalazo bese uyithumela kithi. Ukuze uthole amafomu ethu ajwayelekile, chofoza lapha.
  • Bhala incwadi: Ungasibhalela incwadi usitshele kabanzi ngesikhalazo sakho. Thumela incwadi yakho ku:
UMnyango Wezikhalazo ZaseColorado
I-PO Box 17950
I-Denver, i-CO 80217-0950

Incwadi kufanele ifake igama lakho, inombolo kamazisi wesifunda (ID), ikheli kanye nenombolo yocingo. Uma udinga usizo lokubhala isikhalo sakho, sishayele. Sishayele ku-303-751-9005.

 

Ifomu Lezikhalazo Zelungu

Umugqa Webhizinisi Ohilelekile(Kuyadingeka)

Imininingwane ilungu

Ikheli(Kuyadingeka)

Incazelo Yenkinga

Usuku lwesigameko(Kuyadingeka)
Ubukhulu. usayizi wefayela: 50 MB.

Kwenzakalani

Kwenzekani uma ngifaka isikhalazo?

  • Uma sesitholile isikhalo sakho, sizokuthumelela incwadi zingakapheli izinsuku ezimbili zebhizinisi. Incwadi izothi sisitholile isikhalo sakho.
  • Sizobuyekeza isikhalazo sakho. Singase sikhulume nawe noma ummeleli wakho siqu, noma abantu abahilelekile kulesi simo. Singase futhi sibheke amarekhodi akho ezempilo.
  • Umuntu obengabandakanyekanga kulesi simo uzobuyekeza isikhalo sakho.
  • Ezinsukwini zebhizinisi eziyi-15 ngemuva kokuthola isikhalazo sakho, sizokuthumelela incwadi. Le ncwadi izosho ukuthi yini esiyitholile nokuthi siyilungise kanjani. Noma izokwazisa ukuthi sidinga isikhathi esengeziwe. Uzothola incwadi evela kithi ngemva kokuqeda ukubukeza.
  • Sizosebenza nawe noma ummeleli wakho ukuze uzame ukuthola isisombululo esisebenza kahle kuwe.

 

Ombudsman for Behahlangual Health Ukuthola Ukunakekelwa

Ihhovisi lika-Ombudsman for Behavioral Health Access to Care lisebenza njengeqembu elingathathi hlangothi ukusiza amalungu nabanakekeli bezempilo ukuthi babhekane nezinkinga eziphathelene nokufinyelela kokunakekelwa kwempilo yokuziphatha. I-CHP + HMO ingaphansi kwe-Mental Health Parity and Addiction Equity Act (MHPAEA). Ukwenqatshwa, ukukhawulelwa, noma ukugodlwa kwezinzuzo zezinsizakalo zezempilo oziphethe ngaphansi kohlelo losizo lwezokwelapha kungaba ukwephula umthetho okungenzeka kwe-MHPAEA. Uma uhlangabezana noma unenkinga yokufinyelela ekuziphatheni kwezempilo ezindabeni zokunakekelwa, thintana nehhovisi lika-Ombudsman for Behahlangual Health Access to Care.

Shayela ku-303-866-2789.
imeyili ombuds@bhoco.org.
Vakashela bhoco.org.