'O ka Interoperability

Hiki iā Interoperability ke ʻike i kāu ʻikepili olakino ma o kahi noi (app). Hiki iā ʻoe ke hoʻohana i kēia polokalamu ma ke kamepiula, kelepona, a papa paha. Inā loaʻa iā ʻoe ka Health First Colorado (Colorado's Medicaid program) a i ʻole Child Health Plan eia (CHP+), hiki iā ʻoe ke kiʻi i kāu ʻikepili olakino ma o Edifecs.

Ana maanei e hoʻohui i kāu ʻikepili. Ke kau inoa ʻoe, hiki nō iā ʻoe ke kaʻana like i kāu ʻikepili me nā kauka a me nā kahu hānai e pili ana i kāu mālama. Hoʻoholo ʻoe i ka polokalamu āu e makemake ai e hoʻohana. A laila e ʻae iā ia e hoʻopili iā Edifecs.

Hiki ke kōkua ka interoperability iā ʻoe:

• Kaʻana like i kāu ʻikepili me nā kauka a me nā kahu hānai
• E kiʻi i nā koi a me ka ʻike pili kālā
• E ʻimi i ka ʻike manawa maoli e pili ana i nā kumukūʻai waho a me nā kope
• E kiʻi i ka hoʻokele maʻi maʻi ʻoi aku ka maikaʻi
• Loaʻa i nā hopena olakino maikaʻi
• Me nā mea ʻē aʻe he nui!

Ke koho nei ʻoe i kahi polokalamu, e nīnau iā ʻoe iho:

• Pehea e hoʻohana ai ka app i kaʻu ʻikepili?
• He maʻalahi ke heluhelu a hoʻomaopopo i ka kulekele pilikino? Inā ʻaʻole, ʻaʻole pono ʻoe e hoʻohana.
• Pehea e mālama ʻia ai kaʻu ʻikepili?
  • Ua wehe ʻia paha?
  • Ua kapa inoa ʻole ʻia?
• Pehea ka lōʻihi o ka manawa o ka polokalamu?
• He aha ka ʻōlelo a nā loiloi?
• Pehea e pale ai ka polokalamu i kaʻu ʻikepili?
• E hōʻiliʻili anei ka app i ka ʻikepili mālama ola kino, e like me koʻu wahi?
• Loaʻa i ka polokalamu ke kaʻina hana no ka hōʻiliʻili a pane ʻana i nā hoʻopiʻi mea hoʻohana?
• E hāʻawi anei ka app i kaʻu ʻikepili i nā ʻaoʻao ʻekolu?
  • E kūʻai aku lākou i kaʻu ʻikepili?
  • E kaʻana like lākou i kaʻu ʻikepili?
• Inā ʻaʻole au makemake e hoʻohana hou i ka polokalamu, a ʻaʻole wau makemake e loaʻa kaʻu ʻikepili iā lākou, pehea wau e hoʻōki ai i ka loaʻa ʻana o kaʻu ʻikepili i ka app?
• Pehea e holoi ai ka app i kaʻu ʻikepili?

Pehea wau e ʻike ai inā ua hoʻololi ka app i kāna mau hana pilikino?

Ua uhi ʻia mākou e ʻO ke kānāwai no ka lawe ʻana a me ke kuleana o ke ola kino o 1996 (HIPAA). Pono mākou e pale i kāu ʻikepili i ka wā i loaʻa iā mākou.

ʻO nā polokalamu aole uhi ʻia e HIPAA. Ke hāʻawi mākou i kāu ʻikepili i ka app, ʻaʻole pili hou ka HIPAA. E hōʻoia i ka polokalamu āu e koho ai e pale i kāu ʻike olakino. ʻAʻole uhi ʻia ka hapa nui o nā polokalamu ʻaoʻao ʻekolu e HIPAA.

• E uhi ʻia ka hapa nui o nā polokalamu e ka Federal Trade Commission (FTC). Kaomi maanei e heluhelu e pili ana i kāu pilikino kelepona a me ka palekana mai ka FTC.
• He mau pale ka FTC Act i nā hana hoʻopunipuni. ʻO ia ke ʻano o nā mea e like me kahi app e kaʻana like i kāu ʻikepili ke ʻōlelo lākou ʻaʻole.
• Bus maanei e aʻo hou e pili ana i kāu mau pono ma lalo o HIPAA mai Health and Human Services (HHS).
• Bus maanei e aʻo hou aku e pili ana i ka pilikino a me nā kumuwaiwai palekana no ʻoe.
• Bus maanei e aʻo hou e pili ana i ka interoperability.

Inā manaʻo ʻoe ua uhaki ʻia kāu ʻikepili, a ua hoʻohana pono ʻole kekahi app i kāu ʻikepili hiki iā ʻoe ke:

• E waiho i kahi hoʻopiʻi me mākou:
  • Call our grievance department at 800-511-5010 (toll-free).
  • E leka uila i kā mākou luna pilikino ma hika inoa@coaccess.com
• A i ʻole kākau mai iā mākou ma:

Keʻenaʻo Grievance Department
PO Box 17950
ʻO Denver, CO 80712-0950

• Waiho i ka hoʻopiʻi me ke keena o na pono kivila. Bus maanei no kā lākou puka hoʻopiʻi.
• Waiho i ka hoʻopiʻi me ka FTC.

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