Uthotho emsebenzini

"Ukuhlekisa yinxalenye yobugcisa bobunkokeli, bokusebenzisana nabantu, nokwenza izinto." Dwight D. Eisenhower

"Inomdla wokwazi ukuba abantu abaze babonakale njengabangenankathalo." Oscar Wilde

“Hleka kangangoko, hlala uhleka. Yeyona nto intle umntu anokuzenzela yona kunye nomnye umntu izidalwa. ” Maya Angelou

Ndikhethe esi sihloko kuba, ngaphezu kwayo nayiphi na enye into, uburharha yinto endenza ukuba ndifumane umhla wokusebenza. Utata ufumana uburharha kuyo yonke into kwaye uhlala efuna ukuba ihlaya lityhilwe kuyo nayiphi na imeko, uphawu aludlulisileyo kum. Ukusweleka kukamama wam, bakhupha amahobe amhlophe aqeqeshiweyo emngcwabeni wakhe. Utata wazibuza ngokuvakalayo ukuba ngaba bekukho ukubonwa kwee-hawk kule ndawo. Ngokuqinisekileyo oko kunokubonwa kungafanelekanga kuseto, kodwa ixesha lakhe laligqibelele kwaye lanceda ukunciphisa imeko, ngakumbi kuba sonke sazi ukuba umakhulu ebeya kuba uqhekezile. Ndifumanise ukuba isiqhulo esihle okanye ukujongwa okuhlekisayo emsebenzini nako kunokunceda ukunciphisa uxinzelelo kwaye kuncede ukwenza unxibelelwano nomntu. Khange ndothuke xa ndifumanisa ukuba kukho uphando kunye neemeko zophando ezixhasa izibonelelo zoburharha emsebenzini, Nazi ezinye endizifumene njengezona zinomdla:

• Uthotho luyakwazi ukuthintela ukutshiswa komsebenzi, okubalulekileyo xa usebenza ngeveki ye-80, nantoni na enokukunceda ukuba ungene kwi-barista yendawo yakho ukuba ungayilungisisi kakuhle into yakho emithathu yokudada i-decaf skinny soy macchiato kunye nesiraphu i-hazelnut isiraphu into enhle . "Uthotho luye lwafunyanwa njengethuluzi lonxibelelwano, xa lisetyenziswe ngempumelelo, lunokuthintela ukutshatyalaliswa nokudala ukunyamezela kwengcinezelo." ¹
• Uthotho luyakwenza abantu bavelele oko utshoyo. Umhlobo wam undixelele umphathi wakhe akaze amphulaphule. Ubuncinane, ucinga ukuba nguwuphi umphathi wakhe! "Ukusebenzisa ngokufanelekileyo ukuhleka kwezinto ezifanelekileyo kwenza abantu bafune ukufunda nokuva oko utshoyo." ²
• Ukuzihlaziya kunokunceda ukudibanisa nabanye kunye nokwandisa ukufana kwakho. Kwabo bafumana igama elithi "ukunxibelelana" ukuze baxhomekeke ekukhupha izinyo. "Ukuhlambalaza okungenangqondo kukunyuka ukufana nokuthandwa ngabantu." ³
• Ukuhlekisa kunokunceda ukusombulula ukungavisisani. UHomer Simpson wakhe wathi, "bendicinga ukuba ndinomdla wentshabalalo, kodwa eyona nto ndiyifunayo sisandwich yeklabhu." "Ukuhlekisa kudala kubonwa njengeyona nto ilinganayo- yindlela yokuqhuba incoko kunye nokwahlula ibhulorho." ⁴
• Ukuhleka kunokunyusa umvuzo wakho. Umhlobo wam uxelele umphathi wakhe ukuba kufuneka anyuselwe imali njengoko zazintathu ezinye iinkampani emva kwakhe. Umphathi wabuza ukuba zeziphi iinkampani, umhlobo wam waphendula inkampani yombane, inkampani yeefowuni kunye nenkampani yegesi. "Ubungakanani beebhonasi zabo bunxulunyaniswa nokusebenzisa kwabo uburharha - Ngamanye amagama, i-funnier abaphathi babebaninzi, iibhonasi ezinkulu." ⁵

Ndikho kwihlabathi elisebenzayo ngoku ngaphezulu kweminyaka engamashumi amabini. Ngelo xesha, ndibukele njengoko uburharha kwindawo yokusebenza (kwaye ngokubanzi) iguqukile. Kwiminyaka yam yobutsha, ndiyakhumbula ukuba iziqhulo ezingafakwanga umbala zazixhaphake kakhulu emsebenzini - iziqhulo malunga nezesondo, ubuhlanga, okanye isini kwabelwana ngaso ngokukhululekileyo kunanamhlanje, kwaye ukuba bekukho iziphumo, ngokubanzi bezingaphakathi cringing, rolls rolls, or “that's just Bob” ngokuchaseneyo notyelelo ku-HR. Nanku umzekelo wentlekisa enkulu efanelekileyo kwindawo yokusebenza:

Umfana uya kudliwanondlebe lomsebenzi aze ahlale phantsi nomphathi. Umphathi uyambuza, "Ucinga ukuba loluphi olona phawu lwakho lubalaseleyo?" Indoda ithi, "Ndinyanisile." Umphathi uthi, “Ayisiyonto imbi leyo, ndicinga ukuba ukuthembeka yinto elungileyo.” Indoda iyaphendula, "Andikhathali nokuba ucinga ntoni!"

Ndiyayithanda le ntlonelo ngezizathu ezininzi, kodwa ndiza kunciphisa ukuya kweyintathu; uzive ukhululekile ukusebenzisa ezi njengenxalenye yebarometer yakho yokusebenzisa amahlaya emsebenzini:

Okokuqala, kunencasa. Ayisiyokwabelana ngesondo (umntu ekwenziwa udliwano-ndlebe naye angayindoda okanye umfazi kwaye isiqhulo asinakuguqulwa nakancinci), ezopolitiko, ezinobubi, ezenkolo, ezokuthandana kwabantu abathandana nabantu abathandanayo, ubundlobongela, kwaye akukho gumbi lokutshixa okanye uburharha bokuhlambela. Phambi kokuba ndiye kwisizathu sam esilandelayo, ndingathanda ukucebisa ngentlonipho ukuba xa uxelela ihlaya okanye ucinga ngobume obuhle emsebenzini, kububulumko ukuyiqhuba ngenkqubo yangaphakathi yokuhluza, ngaphambi kokuba uthathe isigqibo sokwabelana ubungangamsha bakho kubuchule bokuhlekisa nabanye. Le nkqubo akufuneki ithathe ixesha elide, kodwa nokuba iyenzeka kwaye isiqhulo sakho silahlekile kuba umzuzu udlulile, kufanelekile ukuthatha ixesha ukukhangela iibhokisi ezichanekileyo zezopolitiko zehlaya leofisi / ukubonwa / ukuphawula, njl. Isixhobo esisebenzayo, kodwa ayifanelekanga ukonakalisa ubudlelwane bakho nomntu osebenza naye onokuthi abe kwenye yezo bhokisi okanye uphulukane nomsebenzi wakho. Ukuba iyahlekisa kwaye kufuneka uxelele umntu, uyifayilishe kude kube kamva kwaye uyixelele ikati, inja, intlanzi, okanye umhlobo ongaphandle komsebenzi oxabisayo noqondayo uphawu lwakho olukhethekileyo loburharha.

Okwesibini, njengaluphi na uhlazo oluhle, kukho inyaniso ephakathi. Ndiye ndafumana ithuba lokuphanda udliwano-ndlebe nabanimfaki-sicelo bezikhundla kumsebenzi wam kwaye kuye kwaba namaxesha apho abaviwa bekunye, ngokunyanisekileyo. Ngomnye udliwano-ndlebe, ndacela iingcamango zabo ekuhambeni kwabo kwaye baphendula ngokuthi babememeza kuphela xa bengenakuvakalelwa ukuza emsebenzini. Ekubeni andingaqinisekanga ukuba baninzi bethu abaza kubonakalisa ukuba basebenze imihla ngemihla ukuba oku kungacatshulwa njengesizathu, andizange ndinike lo mntu isikhundla. Ngenye ixesha, ndacela umfaki sicelo ukuba kutheni baye bemshiya umqeshi wabo wangaphambili kwaye impendulo yathatha imizuzu elandelayo ye-25. Masithi nje abazange bapende umphathi wabo wangaphambili ngokukhanya. Ukunyaniseka, njengentloni, ngumgangatho omhle, kodwa kufuneka ukwazi ukuba ungayisebenzisa nini.

Okwesithathu, kuyinto ehlekisayo? Ngoku, ngokuqinisekileyo, ukuhleka ngokuzimeleyo kuthobela ngokupheleleyo, into ehlekisayo kumntu omnye unokuthi angabi kumntu olandelayo, ngakumbi kwindawo yokusebenzela. Kubalulekile ukukhumbuza ukuba ukugqiba ukuba ihlaya lihlekisayo alikho ngokupheleleyo kuwe. Kwaye, ukuba awukho nje umdlalo okanye ungafumani abanye abantu abahlekisayo, ngokuqinisekileyo oko kulungile kakhulu. Ukunyanzelisa xa ungazivakalelwa ngakumbi, nangona ndiyakumcebisa ukuzama ukuhleka nabanye kunokuba ndibagxeke. Ukuhleka kuyisandi sokubambisana kunye nentsebenziswano, kwaye ezo zibonakaliso zendawo yokusebenzela eyenza umkhiqizo onokuvelisa, kwindawo ethile apho ndikhetha ukuya khona, akukho ntloni!

Xa ndihleka

Ngaphezulu ndizalisa nge-glee

Kwaye i-glee ngaphezulu

Eyona nto ndiyindiba ngayo!

Umalume Albert eyokuqala "Mary Poppins" uSherman Brothers, 1964, Ndiyakuthanda ukuhleka

1. "Kubudlelwane phakathi kwamahlaya kunye nokutshisa," uLaura Talbot. I-International Journal ye-Humor Research, i-2009.
2. "Yenza i-Good Times Roll Building Yenkcubeko," uDavid Stauffer. Uhlaziyo lokuLawula iHarvard no-U9910B.
3. "Ukwenza iirobhothi zentlalo zikhangele ngakumbi: iziphumo zezwi, ukukhahlela, ukuhleka, nokuvelana," noAndreea Niculescu, i-International Journal of Social Robotics, i-2013.
4. Incwadi evela kuMongameli, uJill Knox. I-AATH Uxhumano lwe-Humor, ngo-Septemba 2013.
5. "Ukuhleka yonke indlela eya eBhanki," uFabio Sala. I-Harvard Business Review, i-F0309A.