Ukuzijabulisa emsebenzini

"Ukuhlekisa kuyingxenye yobuciko bokuhola, bokusebenzisana nabantu, nokwenza izinto." Dwight D. Eisenhower

"Kuliqiniso elinqabile ukuthi abantu abakaze babukeleke kangako njengalapho bezithatha ngokungathi sína." Oscar Wilde

“Hleka ngangokunokwenzeka, hlala uhleka njalo. Kuyinto emnandi kunazo zonke umuntu angazenzela yona kanye nomunye umuntu izidalwa. ” Maya Angelou

Ngikhethe lesi sihloko ngoba, ngaphezu kwanoma yini enye, umuzwa wokuhlekisa yikho okwenza ngibe nosuku lokusebenza. Ubaba uthola amahlaya kukho konke futhi uhlala ebheka ukuthi ihlaya lizovezwa kunoma yisiphi isimo, isici asedlulisele kimi. Lapho umama kamama wami edlula emhlabeni, bakhulula amajuba amhlophe aqeqeshiwe emngcwabeni wakhe. Ubaba wazibuza ngokuzwakalayo ukuthi ngabe kukhona yini ukubonwa kokhula kule ndawo. Lokho kungathathwa njengokufanelekile kulungiselelwa, kepha isikhathi sakhe besiphelele futhi sisize ekunciphiseni isimo, ikakhulukazi ngoba sonke besazi ukuthi ugogo ubezoqhekeka. Ngithole ukuthi ihlaya elihle noma ukubonwa okuhlekisayo emsebenzini nakho kungasiza ekunciphiseni ukungezwani futhi kusize ukwenza ukuxhumana nomuntu. Akungimangalisanga ukuthola ukuthi kukhona ucwaningo kanye nezifundo ezenzeka emuva ezixhasa izinzuzo zamahlaya emsebenzini, nakhu okumbalwa engikutholile kuthakazelisa kakhulu:

• Ukuzijabulisa kungavimbela ukushisa komsebenzi, okubalulekile uma usebenza ngeviki le-80-hora, noma yini engakusiza ukuba ungene endaweni ye-barista yangakini ngokungawulungiseli kahle ukudubula kwakho kathathu i-decaf skinny soy macchiato ne-ushukela we-hazelnut isiraphu into enhle . "Ukuziqhenya kuye kwabonakala njengethuluzi lokuxhumana, lapho lisetshenziswe ngempumelelo, lingavimbela ukushisa nokudala ukuqina kokucindezeleka." ¹
• Ukuzijabulisa kungenza abantu balalele lokho okushoyo. Umngane wami wangitshela ukuthi umphathi wakhe akaze amlalele. Okungenani, ucabanga ukuthi yilokho okwakushiwo umphathi wakhe! "Ukusebenzisa ngokuvumelana namahlaya afanele kwenza abantu bafune ukufunda nokuzwa okushoyo." ²
• Ukuzijabulisa kungasiza ukwenza uxhumano kwabanye futhi ukwandise ukufana kwakho. Kulabo abathola igama elithi "ukuxhumana" ukuze kufane nokudonsa izinyo lomuntu siqu. "Ukuhleka kwamahlaya okungenasici kukhulisa ukungafani nokuheha abantu." ³
• Amahlaya angasiza ekuxazululeni izingxabano. UHomer Simpson wake wathi, “Bengicabanga ukuthi nginesifiso sokubhujiswa, kodwa ebengikufuna isangweji lekilabhu.” “Amahlaya kade abonwa njengesilinganisi esikhulu - indlela yokwenza izingxoxo nezingxabano zenzeke.” ⁴
• Amahlaya angakhuphula umholo wakho. Umngani wami utshele umphathi wakhe ukuthi kumele ahole njengoba kunezinye izinkampani ezintathu ngemuva kwakhe. Umphathi ubuze ukuthi yiziphi izinkampani, umngani wami aphendule kuzo inkampani kagesi, inkampani yocingo, nenkampani kaphethiloli. "Usayizi wamabhonasi abo ahambisana kahle nokusebenzisa kwabo amahlaya - Ngamanye amazwi, abaphathi babephoxa kakhulu, amabhonasi aba makhulu." ⁵

Sengibe semhlabeni osebenzayo manje iminyaka engaphezu kwamashumi amabili. Ngaleso sikhathi, ngibuke lapho ukuhlekisa emsebenzini (futhi kukonke) kuguqukile. Eminyakeni yami emincane, ngiyakhumbula ukuthi amahlaya angenambala ayejwayeleke kakhulu emsebenzini - amahlaya ngocansi, iqembu lohlanga, noma ubulili kwabelwana ngakho ngokukhululeka kunanamuhla, futhi uma kunemiphumela, ngokuvamile bekubandakanya okwangaphakathi cringing, iso rolls, noma "nguBob nje lowo" ngokungafani nokuvakashelwa kwabakwa-HR. Nasi isibonelo sehlaya elikhulu elifanele indawo yokusebenza:

Umfana uya kwinhlolokhono yomsebenzi bese ehlala phansi nomphathi. Umphathi uyambuza, "Ucabanga ukuthi iyiphi ikhwalithi yakho embi kakhulu?" Le ndoda ithi, "Mhlawumbe ngithembeke kakhulu." Umphathi uthi, “Akuyona into embi leyo, ngicabanga ukuthi ukwethembeka kuyikhwalithi enhle.” Indoda iyaphendula, “Anginandaba nokuthi ucabangani!”

Ngiyayithanda lehlaya ngezizathu eziningi, kodwa ngizoyinciphisa kuze kube kathathu; uzizwe ukhululekile ukusebenzisa lezi njengengxenye ye-barometer yakho yokusebenzisa amahlaya emsebenzini:

Okokuqala, kunambitheka. Akuyona eyokuya ocansini (okwaxoxwa naye kungaba owesilisa noma owesifazane futhi ihlaya lalingenakuguqulwa nakancane), kwezepolitiki, okunonya, inkolo, ukuzonda abathandana nabobulili obufanayo, ukucwaswa kwabokufika, futhi akuqukethe ikamelo lokhiyeka noma amahlaya endlu yangasese. Ngaphambi kokuqhubeka nesizathu sami esilandelayo, ngithanda ukuncoma ngenhlonipho ukuthi uma utshela ihlaya noma ucabanga ngokubuka okuhlekisayo emsebenzini, kuwukuhlakanipha ukukusebenzisa ngenqubo yakho yokuhlunga yangaphakathi kuqala, ngaphambi kokuthi uthathe isinqumo sokuhlanganyela ikhono lakho lobuhlakani bamahlaya nabanye. Le nqubo akufanele ithathe isikhathi eside, kepha noma ngabe iyenzeka futhi ihlaya lakho lilahlekile ngoba umzuzu usudlulile, kufanelekile ukuthatha isikhathi ukubheka amabhokisi alungile epolitiki wehlaya lehhovisi / ukubuka / ukuphawula, njll. ithuluzi elisebenzayo, kepha akufanelekile ukuthi ulimaze ubudlelwano bakho nalowo osebenza naye okungenzeka ukuthi ukwelinye lalawo mabhokisi noma ulahlekelwe ngumsebenzi wakho. Uma kuyinto ehlekisayo futhi kufanele umane utshele othile, uyifayele kude kamuva bese uyitshela ikati lakho, inja, inhlanzi, noma umngane ongaphandle komsebenzi okwazisayo noqondayo uhlobo lwakho lwamahlaya olwehlukile.

Okwesibili, njenganoma iyiphi ihlaya elihle, kukhona iqiniso eliphakathi. Ngiye ngathola ithuba lokuxoxisana nabaningi abafake izicelo emsebenzini wami futhi kuye kwaba nezikhathi lapho abazobhapathizwa bebekhona, kahle, abathembekile kakhulu. Ngolunye udaba, ngacela imicabango yabo lapho bekhona futhi baphendula ukuthi bangena kuphela lapho bengathandi ukuza emsebenzini. Njengoba angiqiniseki ukuthi bangaki bethu abangabonisa ukuthi basebenze nsuku zonke uma lokhu kungacaciswa njengesizathu, angizange nginike lo muntu isikhundla. Ngesinye isikhathi, ngabuza umfakisicelo ukuthi kungani beshiya umqashi wabo wangaphambili futhi impendulo yathatha imizuzu elandelayo ye-25. Ake sithi nje abazange bapende umphathi wabo wangaphambilini ngokukhanya. Ukuthembeka, njengamahlaya, kuyimfanelo enhle, kodwa kufanele wazi ukuthi uyayisebenzisa nini.

Okwesithathu, kuyinto ehlekisa? Manje-ke, amahlaya aphelele ngokuphelele, into ehlekisa kumuntu oyedwa kungenzeka ukuthi ingabi kumuntu olandelayo, ikakhulukazi emsebenzini. Kubalulekile ukukhumbula ukuthi ukunquma ukuthi ihlaya lihlekisayo akusilo ngokuphelele kuwe. Futhi, uma nje ungamangazi noma ungatholi abanye abantu behlekisa, nakanjani lokho kuhle kakhulu. Ukuphoqelela funny uma ungaboni ukuthi kubi nakakhulu, noma ngabe nginganxusa ukuzama ukuhleka nabanye kunokuba ngibajabule. Ukuhleka kuwumsindo wokubambisana nokubambisana, futhi lezo ziyizimpawu zendawo yokusebenzela eyenza izithelo ezisebenza kahle, okuyilapho ngithanda khona ukuba khona, hhayi ukuhleka usulu!

Lapho ngihleka kakhulu

Lapho ngigcwalisa nge-glee

Futhi ngaphezulu kwe-glee

Lapho ngisengumngcwabo omkhulu!

Umalume Albert on the Original "Mary Poppins" Sherman Brothers, 1964, Ngithanda ukuhleka

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2. "Vumela I-Good Times I-Roll Building Umkhuba Wokuzijabulisa," uDavid Stauffer. I-Harvard Management Update No. U9910B.
3. "Ukwenza ama-robot enhlalakahle abe mnandi kakhulu: imiphumela yezwi, ukujula, ukuhleka nokuzwela," u-Andreea Niculescu, i-International Journal of Social Robotics, i-2013.
4. Incwadi evela kuMengameli, uJill Knox. U-AATH Uxhumano Oluhle, September 2013.
5. "Ukuhleka Konke Indlela eya eBhange," uFabio Sala. Ukubukezwa Kwebhizinisi le-Harvard, i-F0309A.