Ukusebenzisana

Ukusebenzisana kukuvumela ukuthi ubone idatha yakho yezempilo ngohlelo lokusebenza (uhlelo lokusebenza). Ungasebenzisa lolu hlelo lokusebenza kukhompuyutha, i-smartphone, noma ithebhulethi. Uma une-Health First Colorado (uhlelo lwe-Colorado Medicaid) noma Uhlelo Lwezempilo Lwezingane plus (CHP+), ungathola idatha yakho yezempilo nge-Edifecs.

bhalisela lapha ukuxhuma idatha yakho. Uma usubhalisile, uzokwazi futhi ukwabelana ngedatha yakho nodokotela nabahlengikazi abahilelekile ekunakekeleni kwakho. Nguwe onqumayo ukuthi yiluphi uhlelo lokusebenza ofuna ukulusebenzisa. Bese uyivumela ukuthi ixhume ku-Edifecs.

Ukusebenzisana kungakusiza:

• Yabelana ngedatha yakho nodokotela nabahlengikazi
• Finyelela izimangalo nolwazi lokukhokha
• Thola ulwazi lwesikhathi sangempela ngezindleko eziphuma ephaketheni namakhophi
• Thola ukuphathwa okungcono kwezifo ezingamahlalakhona
• Thola imiphumela yezempilo ethuthukisiwe
• Ngezinye izinto eziningi!

Uma ukhetha uhlelo lokusebenza, zibuze:

• Uhlelo lokusebenza luzoyisebenzisa kanjani idatha yami?
• Ingabe inqubomgomo yobumfihlo kulula ukuyifunda nokuyiqonda? Uma kungenjalo, akufanele uyisebenzise.
• Igcinwa kanjani idatha yami?
  • Ingabe ayikhonjwa?
  • Ingabe ayaziwa?
• Ngabe uhlelo lokusebenza lunesikhathi esingakanani?
• Zithini izibuyekezo?
• Ingabe uhlelo lokusebenza luyivikela kanjani idatha yami?
• Ingabe uhlelo lokusebenza luqoqa idatha yokunakekelwa okungekona kwezempilo, njengendawo yami?
• Ingabe uhlelo lokusebenza lunenqubo yokuqoqa nokuphendula izikhalazo zabasebenzisi?
• Ingabe uhlelo lokusebenza luzonikeza idatha yami kwabanye abantu?
  • Ingabe bazothengisa idatha yami?
  • Ingabe bazokwabelana ngedatha yami?
• Uma ngingasafuni ukusebenzisa uhlelo lokusebenza, noma ngingasafuni ukuthi babe nedatha yami, ngilumisa kanjani uhlelo lokusebenza ukuthi lungabi nedatha yami?
• Ingabe uhlelo lokusebenza luyisusa kanjani idatha yami?

Ngazi kanjani uma uhlelo lokusebenza lushintshe izinqubo zalo zobumfihlo?

Simbozwe yi Umthetho Wokuphatheka Komshuwalense Wezempilo Ka-1996 (HIPAA). Kudingeka sivikele idatha yakho ngenkathi isesandleni sethu.

Izinhlelo zokusebenza zikhona hhayi ihlanganiswe yi-HIPAA. Uma sesinikeze idatha yakho kuhlelo lokusebenza, i-HIPAA ayisasebenzi. Qiniseka ukuthi uhlelo lokusebenza olukhethayo luvikela ulwazi lwakho lwezempilo. Izinhlelo zokusebenza eziningi zezinkampani zangaphandle azimboziwe i-HIPAA.

• Izinhlelo zokusebenza eziningi zizokhava i-Federal Trade Commission (FTC). Chofoza lapha ukufunda mayelana nobumfihlo bakho beselula nokuvikeleka ku-FTC.
• Umthetho we-FTC unokuvikela ezenzweni ezikhohlisayo. Lokhu kusho izinto ezifana nohlelo lokusebenza olwabelana ngedatha yakho uma luthi ngeke.
• Chofoza lapha ukuze ufunde kabanzi mayelana namalungelo akho ngaphansi kwe-HIPAA evela ku-Health and Human Services (HHS).
• Chofoza lapha ukuze ufunde kabanzi mayelana nezinsiza zobumfihlo nezokuphepha zakho.
• Chofoza lapha ukuze ufunde kabanzi mayelana nokusebenzisana.

Uma uzwa sengathi idatha yakho yephulwe, noma uhlelo lokusebenza lusebenzise idatha yakho ngokungafanele ungenza lokhu:

• Faka isikhalazo kithi:
  • Call our grievance department at 800-511-5010 (toll-free).
  • Thumela i-imeyili isikhulu sethu sobumfihlo ku privacy@coaccess.com
• Noma usibhalele ku:

UMnyango Wezikhalazo ZaseColorado
I-PO Box 17950
I-Denver, i-CO 80712-0950

• Faka isikhalazo nge ihhovisi lamalungelo omphakathi. Chofoza lapha ngengosi yesikhalazo sabo.
• Faka isikhalazo nge-FTC.

Ungase udinge i-Adobe Acrobat Reader ukuze ubuke amafayela e-PDF kumadivayisi amaningi. I-Acrobat Reader wuhlelo lwamahhala. Ungayithola ku-Adobe iwebhusayithi. Ungathola nezikhombisi-ndlela zokuthi uyilanda kanjani kuwebhusayithi.