UDkt. Bill akakwazanga ukunquma ukuthi iyiphi indawo yezokwelapha ayithanda kakhulu, kodwa ukuba umuntu ovamile kwahambisana nezindinganiso zakhe. Ngemva kokushiya i-Oklahoma futhi eqeda ukuhlala kwakhe eColorado, umsebenzi wakhe wokuqala waba neDenver Health endaweni yaseGlobeville edolobheni. Wabe eseyosebenzela u-Kaiser Permanente futhi ngemva kweminyaka engaba ngu-10 esebenza, waqala ukuqaphela ukuthi izinkinga eziningi ezithinta impilo yeziguli zakhe azihlangene "negumbi lokuhlolwa" nokunye okuningi okuphathelene nomsebenzi wabo, uhlanga, ezomnotho, nemindeni. Wabe esephishekela iziqu zeMasters kuPublic Health futhi waqiniseka nakakhulu ukuthi lezi zindaba “zezinqumo zomphakathi” (yize ayengazi ukuthi yilokho ezazibizwa ngakho) zazinomthelela omkhulu empilweni yabantu kunanoma iyiphi incwadi kadokotela ayengayibhala. Siphuma emndenini osisekelayo futhi sinozakwethu omangalisayo esihlanganyela naye izingane ezintathu nabazukulu abayisithupha (kuze kube manje…) uyakuqonda ukubaluleka “kwempilo.” Imayelana nokukhululeka ekucindezelekeni nasekukhathazekeni ngezindaba zezokwelapha ukuze bonke bakwazi ukuphishekela amaphupho abo. Sonke silifanele leli lungelo lomuntu eliyisisekelo.