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Nondiscrimination Notice

Discrimination is Against the Law

Colorado Access complies with applicable federal civil rights laws and does not exclude or otherwise discriminate against any individual on the basis of race, color, national origin, age, disability, sex, gender identity, religion, or any other protected category.

Examples of aids and language services include qualified sign language interpreters, written information in other formats (large print, braille, audio, etc.), qualified language interpreters, and translated materials.

If you need these services, contact Customer Service here.

Colorado Access:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

File a Complaint

If you believe discrimination has occurred, you can file a complaint with the Colorado Access ADA Coordinator:

Colorado Access ADA Coordinator
4643 South Ulster Street
Suite 700
Denver, CO 80237

800-511-5010, TTY 888-803-4494
Phone: 800-511-5010 (State Relay: 711)

Email: Member.ADA.Coordinator@coaccess.com

Online Form: coaccess.com/nondiscrimination/form/

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available here, or by mail or fax at:

U.S. Department of Health and Human Services Office of Civil Rights

961 Stout St., Room 08-148

Denver, CO 80294

Phone: 800-368-1019, TDD:800-537-7697
Fax: 202-619-3818

For Colorado resources, click here.