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Provider Toolkit

We want you to have the resources you need. Find the eligibility portal, CCAR, fee schedule and more.

Provider Tools

Eligibility: Find out if a member is currently eligible

CCAR (Colorado Client Assessment Record): Complete this state-required form for all members receiving mental health treatment

CCAR Manual: Read the current manual

Claim Status: Check the status of your recent claim submission

Behavioral Care Fee Schedule: View the standard reimbursement rate

Uniform Service Coding Standards Manual (USCSM): A living document that is frequently updated as coding, state, and federal regulations change. The manual can be found under the Uniform Service Coding Standards heading.

Authorization Requests

We strive to make the prior-authorization process as easy as possible for you. The following is a summary of our authorization rules and does not guarantee coverage. You can find additional information in the:

Authorization List (no login required)
Provider Manual
Prior Authorization

Provider Frequently Asked Questions

Does Colorado Access provide training for contracted providers?

Yes, we have regularly scheduled webinar trainings. You can also request an in-office training with your provider relations representative.

What changes are being made to the Behavioral Health Organizations?

The Colorado Department of Health Care Policy and Financing will contract with one administrative entity in each of the seven regions defined by the state to be responsible for the duties traditionally performed by the Regional Care Collaborative Organizations (RCCO) and Behavioral Health Organizations (BHO). This change will improve the patient experience by creating one point of contact and clear accountability for whole person care. If you are a current Colorado Access behavioral health provider, you are automatically participating in our RAE network, and no contracting action is required at this time.