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Our Members

At Colorado Access, our members are our focus. Find the resources you need to stay healthy here.

Your Benefits

Did you know that Colorado Access now manages both your behavioral and physical health benefits for Health First Colorado (Colorado’s Medicaid Program)? We are also the largest CHP+ HMO in the state of Colorado. And as the largest Single Entry Point in the state, we help connect you to the long-term care resources you need.

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Member Frequently Asked Questions

What is the Accountable Care Collaborative (ACC)?

The Accountable Care Collaborative (ACC) is Health First Colorado’s primary health care program. It is designed to improve your health and help you get the services you need to stay healthy. As an ACC member, you get the regular Health First Colorado benefit package and choose a primary care medical provider.

What is the complaint and appeal process?

You have a right to complain (also called a grievance) or file an appeal. You cannot lose your benefits for doing either. For detailed information about the complaint and appeal process, please visit this page.