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Our Members

At Colorado Access, our members are our focus. Find the resources you need to stay healthy here.

Coronavirus (COVID-19) Information

Caring for you and your health is our top priority. Coronavirus (COVID-19) is here in Colorado. We want to make sure you stay updated on any benefit changes as a result of COVID-19.  

If you have Health First Colorado (Colorado’s Medicaid Program) or Child Health Plan Plus: Please visit healthfirstcolorado.com/covid for the most up-to-date benefit information. 

For more information on COVID-19, please visit coaccess.com/covid19. 

Your Benefits

Did you know that Colorado Access now manages both your behavioral and physical health benefits for Health First Colorado (Colorado’s Medicaid Program)? We are also the largest CHP+ HMO in the state of Colorado.

Man playing soccer with his two sons

File a Complaint About Access to Behavioral Health Care

Your health plan is subject to the Mental Health Parity Addiction Equity Act of 2008. This means that your covered behavioral health benefits cannot be more difficult to access than physical health benefits. A denial, restriction, or withholding of behavioral health services could be a potential violation of the parity act. File a complaint with the Behavioral Health Ombudsman Office of Colorado if you have a parity concern.

Behavioral Health Ombudsman Office of Colorado
Call: 303-866-2789
Email: ombuds@bhoco.org
Online: bhoco.org

A representative of the Ombudsman Office will call or reply to you directly. You can also ask your behavioral health provider or guardian/legal representative to file a complaint for you.

Colorado Access is no longer the Single Entry Point for Region 3 Adams, Arapahoe, Denver, Douglas, and Elbert counties. The new Single Entry Point agency is Rocky Mountain Human Services. If you have questions, please visit their website rmhumanservices.org or call 844-790-RMHS (7647)

Meet Our Members

Meet John

Summer 2018

Meet Katie

Summer 2018

Meet Kristian

Summer 2018

Meet Kyle

Summer 2018

Meet Stephanie

Summer 2018

Meet the Saint Fleurys

Summer 2018

Member Frequently Asked Questions

What benefits does Colorado Access cover?

For CHP+ State Managed Care Network and CHP+ offered by Colorado Access, we administer medical, behavioral, and vision benefits. The benefits are listed in the Members Benefits Handbook (for members of CHP+ State Managed Care Network) and the Members Benefits Handbook (for members of CHP+ offered by Colorado Access).

For Health First Colorado, we administer behavioral and care coordination benefits. The benefits are listed on the Health First Colorado (Colorado’s Medicaid Program) website.

Do I have to pay a copay?

For some services, you may have a copay. A copay is a fixed amount you pay when you get a covered health care service. The copay amount depends on the service. You may have to pay a small copay to receive some services, unless you fall into of the following categories:

  • If you are age 18 and younger and pregnant (and up to six weeks after delivery) or are an American Indian or Alaska Native, you do not pay copays.
  • If you are a qualifying former foster care youth (age 18 through 26), you only pay copays for prescription drugs.
  • If you reside in a nursing facility, you typically do not have to pay copays.

See the Health First Colorado Benefits & Services Overview for the list of copays per service.