Please ensure Javascript is enabled for purposes of website accessibility Skip to main content

Our Members

At Colorado Access, our members are our focus. Find the resources you need to stay healthy here.

Coronavirus (COVID-19) Information

Caring for you and your health is our top priority. Coronavirus (COVID-19) is here in Colorado. We want to make sure you stay updated on any benefit changes as a result of COVID-19.  

If you have Health First Colorado (Colorado’s Medicaid Program) or Child Health Plan Plus: Please visit for the most up-to-date benefit information. 

For more information on COVID-19, please visit 

Your Benefits

Did you know that Colorado Access now manages both your behavioral and physical health benefits for Health First Colorado (Colorado’s Medicaid Program)? We are also the largest CHP+ HMO in the state of Colorado.

Man playing soccer with his two sons

File a Complaint About Access to Behavioral Health Care

Your health plan is subject to the Mental Health Parity Addiction Equity Act of 2008. This means that your covered behavioral health benefits cannot be more difficult to access than physical health benefits. A denial, restriction, or withholding of behavioral health services could be a potential violation of the parity act. File a complaint with the Behavioral Health Ombudsman Office of Colorado if you have a parity concern.

Behavioral Health Ombudsman Office of Colorado
Call: 303-866-2789

A representative of the Ombudsman Office will call or reply to you directly. You can also ask your behavioral health provider or guardian/legal representative to file a complaint for you.

Our Healthy Mom, Healthy Baby program is designed to help educate and provide resources to new and soon-to-be new mothers. Information includes resources on pregnancy, preparing for birth, postpartum, and support. Our website also provides information on different types of appointments mothers will have and assistance with setting these appointments. Check it out here.

Meet Our Members

Access Medical Enrollment Services (Spanish)

Summer 2018

Adelante Familias/Forward Families

Spring 2022

Almost Home Inc.

Spring 2022

Community Partner- Denver Housing Authority

Summer 2018

Community Partner- Global Refugee Center

Summer 2018

Member Frequently Asked Questions

What benefits does Colorado Access cover?

For CHP+ State Managed Care Network and CHP+ offered by Colorado Access, we administer medical, behavioral, and vision benefits. The benefits are listed in the Members Benefits Handbook (for members of CHP+ State Managed Care Network) and the Members Benefits Handbook (for members of CHP+ offered by Colorado Access).

For Health First Colorado, we administer behavioral and care coordination benefits. The benefits are listed on the Health First Colorado (Colorado’s Medicaid Program) website.

Do I have to pay a copay?

For some services, you may have a copay. A copay is a fixed amount you pay when you get a covered health care service. The copay amount depends on the service. You may have to pay a small copay to receive some services, unless you fall into of the following categories:

  • If you are age 18 and younger and pregnant (and up to six weeks after delivery) or are an American Indian or Alaska Native, you do not pay copays.
  • If you are a qualifying former foster care youth (age 18 through 26), you only pay copays for prescription drugs.
  • If you reside in a nursing facility, you typically do not have to pay copays.

See the Health First Colorado Benefits & Services Overview for the list of copays per service.