Health First Colorado (Colorado’s Medicaid Program) and Child Health Plan Plus (CHP+) members must have accurate contact information (including name, address, and phone number) on file with the Colorado Department of Health Care Policy and Financing (HCPF) to make sure they can get important information about their health care coverage. During the public health emergency (PHE), members stay enrolled in health coverage even if they have household or income changes. When the PHE ends, many members will receive a packet to renew their coverage. Members who fail to fill out necessary information may lose their benefits.
We know that many members may have moved over the last few years, so it is crucial that they have accurate contact information on file with HCPF to make sure they can get the information they need to keep or change their coverage.
There are a few ways members can update their information, and there are flyers available for you to display and/or distribute to help them do this. Click the links below to download pre-populated flyers in English and Spanish. We have included information about how our Access Medical Enrollment Services team can help members.