If you paid for a prescription while you had CHP+, but before you enrolled in your health plan, you may ask for a refund.
Talk to the pharmacy where you got the prescription. Give them your receipt, state ID number, BIN (018902), and PCN (P303018902). If you don’t know your state ID number or if you need help, call the pharmacy liaison. Call them at 303-866-3588.
You have 120 days from the date the prescription was filled to ask the pharmacy for a refund. Refunds are not promised.
There may be times when you do not have your ID card at a pharmacy and you are charged for the full cost of a prescription medication. You may ask us to refund the cost of the prescription medication if you went to a pharmacy that is in our network and if you did not use another form of insurance or a discount card to pay.
If you pay the full cost for a covered prescription medication, please:
- Ask for an itemized receipt. This will show that you paid for the medication.
- Mail the itemized receipt, your name and address, and this this form to:
P.O. Box 17950
Denver, CO 80217-0950
We will look at what you send to us. We may ask for more details if we need them. This could be if the medication that you paid for is not on the formulary. Or if it needs preauthorization. This is also called preapproval.
This request must be done within 120 days from when you paid for the medication. If we need more details, we will ask the doctor who prescribed the medication. If your request is approved, you will be reimbursed. The amount will be based on the cost of the covered medication, minus any applicable copay.