The Member Advisory Council
Our Member Advisory Council give members have a voice in the projects we do. Family members and caregivers can also be a part of the council. Council members come from different communities and areas. The useful insight they give helps us serve our members better. This gives us new ways to think about how we:
- Provide member education
- Outreach to members
- Address the needs of members
- Work through service challenges
- Work with community partners
We make sure that programs and services we offer are member reviewed and member driven.
First, you must be a member. You can also be a member’s family member or a caregiver. Second, do you have these traits? We’re looking for people who:
- Can see the ‘big picture’
- Have interest in healthcare
- Can work on a team
- Use email and phone. We can help you with this
- Can go to monthly meetings
- Have transportation or are able to use public transportation. We can help you with this
- Want to help make services better for all members
Call us at 800-511-5010 (toll free) if you want to be part of the council. TTY users should call 888-803-4494 (toll free). You can also email us at GetInvolved@coaccess.com
We have always asked for feedback from our members. This is important to us. We have done this through our Partnership meeting. We have been having these meetings for years.
Our new Member Advisory Council started in August 2017. We strongly believes when we include members when we develop our projects and programs. We improve the services we offer.
The meeting is held monthly but only members of the Member Advisory Council and our Program Improvement Advisory Committee (PIAC) are allowed to go to the actual meeting. This is due to the private business information we talk about.
The Partnership meeting gives our members and their family members or caregivers the chance to meet with us. The can also learn about our projects and programs. We invite guest speakers We also have a resource fair each year as part of it.
We have a meeting four times a year. We invite all of our current members to come to the meeting. We do this through our Regions newsletter. The exact date, time and location of the meeting is in the newsletter. We mail this to every member.
There are many ways to get involved. You can: