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Provider Trainings

We offer regular online webinars, including required provider orientation trainings for both physical and behavioral health providers.

Previously Recorded Trainings

Watch the Substance Use Disorder (SUD) Provider Forum, created in collaboration with community partners.

  • SUD Opening: See opening remarks from the Colorado Department of Health Care Policy and Financing (HCPF) followed by a forum agenda, an overview of Medicaid by HCPF and the functions of behavioral health organizations.
  • Quality & Compliance: Learn about Quality chart audits, documentation and the updated regulations for 42 CFR Part 2, Confidentiality of Substance Use Disorder Patient Records, which went into effect in March 2017.
  • MSO: See an overview of the Managed Service Organization (MSO) system; MSO clients; how providers can access services; what MSOs pay for; and contact information.
  • Claims and Billing: Learn about substance use disorder benefits; the coding manual; and modifiers and common codes used for outpatient SUD treatment. Helpful billing specific info like encounters versus claims, CMS 1500 forms and common claim submittal errors is also included.

Access to Care
Capitated Behavioral Health Benefit
CMS Billing
Colorado Crisis Services
Colorado Prior Authorization Requests (PAR) Program
Cultural and Disability Competency
Early & Periodic Screening, Diagnosis and Treatment (EPSDT)
Health First Colorado Data Analytics Portal
Health First Colorado Data Vendors
Health First Colorado Vendors
Healthy Communities
Home & Community-Based Services (HCBS) Waiver Services
Medicaid Eligibility and Covered Benefits
Population Health
Quality Improvement
Quality Improvement Behavioral Health Documentation
SAMHSA Principles of Recovery
SAMHSA Trauma-Informed Care

Additional Online Resources

The Department of Health Care Policy & Financing released a series of Disability Competent Care videos that provide insight about caring for people with disabilities:

  1. The Healthcare Experience for People with Disabilities
  2. What is Disability Competent Care
  3. Core Values of Disability Competent Care
  4. Introducing the 3 Pillars of Disability Competent Care
  5. Pillar 1 Disability Competent Communication Access
  6. Pillar 2 Disability Competent Programmatic Access
  7. Pillar 3 Disability Competent Physical Access

Think Cultural Health is a U.S. Department of Health and Human Services website with information, continuing education opportunities, resources and more for health and health care professionals to learn about culturally and linguistically appropriate services.

Visit the The National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (The National CLAS Standards) to learn how to implement the standards within your organization.

The Centers for Disease Control and Prevention published the first national study of lesbian, gay, bisexual and questioning youth and unhealthy behaviors. Learn more about the CDC’s Youth Risk Behavior Surveillance System (YRBSS), which monitors six categories of priority health-related behaviors that contribute to the leading causes of mortality and morbidity among youth and adults in the United States.

Watch the Health Care Interpreter Network’s (HCIN) training video entitled Qualified Interpreting for Quality Health Care: A Training Video for Clinical Staff on How to Work with Interpreters. This 19-minute film covers topics like why it’s important to use a qualified interpreter instead of “getting by”; cultural considerations; key protocols for language interpreting, including confidentiality and first-person interpreting; and tips for using remote interpreters.

Cultural Competency Training

As part of your practice, you likely come in contact with people from diverse backgrounds. Increasing your level of cultural competence can help you to understand and communicate with your patients in a way that benefits everyone. We offer a free training program for providers that offers a pragmatic approach to understanding and working with differences in the workplace stemming from age, gender, race, socioeconomic level, religion, sexual orientation and more. The training provides a basic understanding of culture competence and equips you with a set of skills, attitudes and guidelines to draw from while providing care and services to members with cultural differences. To schedule a training, call us at 800-511-5010.

Diverse group of providers