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Provider Trainings

We offer regular online webinars, including required provider orientation trainings for both physical and behavioral health providers.

Chronic Condition Management During the Age of COVID

Many of us have seen the secondary impact of COVID-19 on our patients with chronic conditions. Some providers have come up with creative ways to ensure quality care for these patients. In this forum, providers from Regions 3 and 5 of Colorado discuss how they addressed gap closure, engaged patients from the periphery (attributed but unengaged), provided care coordination across systems (specifically primary care and behavioral health), and the use of innovation in providing primary care..

New PCMP Administrative Payment Model & Provider Scorecard

Learn about our value based payment strategy and the new administrative payment model.

New Learning Management System

On October 1st, we launched our new learning system for providers. You can access all training and find all information you need by logging in to our provider learning system here.

We’re moving all training to the learning system. Training will no longer be accessible on this page as of October 15th. Make sure you have access! If you don’t have access to our new learning system for providers and would like to request it, you can do so by sending an email to

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How We Can Help Support Your Practice

This webinar is designed for county human service professionals to learn how to best utilize departments at Colorado Access to achieve goals. It also includes points of contact for expedited support.

Provider Resource Group Webinar Material

Please send an email to to request a training.

We are committed to give you the training that you need. From general information to state-provided resources, find the most recent trainings below.

Asthma Management (June 2022)

Recording (Video)

Domestic Violence (November 2020)

Presentation (PDF) | Recording (Video)

PCMP Administrative Payment Model & Provider Scorecard (October 2020)

Presentation (PDF) | Recording (Video)

DentaQuest Benefits Guide (CHP+)

Learn about dental benefits (offered through DentaQuest) and how practices and providers can support patient access and utilization. Specific coverage amounts and benefits are outlined for Medicaid and CHP+.

Encouraging Oral Health Care for Overall Health – A Dental Benefits Overview

Frequently Asked Questions about the Vaccines for Children (VFC) Program (Health First Colorado only)

The following are questions frequently asked about the VFC Program.Please contact the VFC Program at 303‐692‐2700 if you have questions or need additional information.

Click here to learn more.

Previously Recorded Trainings

Watch the Substance Use Disorder (SUD) Provider Forum, created in collaboration with community partners.

  • SUD Opening: See opening remarks from the Colorado Department of Health Care Policy and Financing (HCPF) followed by a forum agenda, an overview of Medicaid by HCPF and the functions of behavioral health organizations.
  • MSO: See an overview of the Managed Service Organization (MSO) system; MSO clients; how providers can access services; what MSOs pay for; and contact information.
  • Claims and Billing: Learn about substance use disorder benefits; the coding manual; and modifiers and common codes used for outpatient SUD treatment. Helpful billing specific info like encounters versus claims, CMS 1500 forms and common claim submittal errors is also included.

Additional Online Resources

The Department of Health Care Policy & Financing released a series of Disability Competent Care videos that provide insight about caring for people with disabilities:

  1. The Healthcare Experience for People with Disabilities
  2. What is Disability Competent Care
  3. Core Values of Disability Competent Care
  4. Introducing the 3 Pillars of Disability Competent Care
  5. Pillar 1 Disability Competent Communication Access
  6. Pillar 2 Disability Competent Programmatic Access
  7. Pillar 3 Disability Competent Physical Access

Think Cultural Health is a U.S. Department of Health and Human Services website with information, continuing education opportunities, resources and more for health and health care professionals to learn about culturally and linguistically appropriate services.

Visit the The National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (The National CLAS Standards) to learn how to implement the standards within your organization.

The Centers for Disease Control and Prevention published the first national study of lesbian, gay, bisexual and questioning youth and unhealthy behaviors. Learn more about the CDC’s Youth Risk Behavior Surveillance System (YRBSS), which monitors six categories of priority health-related behaviors that contribute to the leading causes of mortality and morbidity among youth and adults in the United States.

Watch the Health Care Interpreter Network’s (HCIN) training video entitled Qualified Interpreting for Quality Health Care: A Training Video for Clinical Staff on How to Work with Interpreters. This 19-minute film covers topics like why it’s important to use a qualified interpreter instead of “getting by”; cultural considerations; key protocols for language interpreting, including confidentiality and first-person interpreting; and tips for using remote interpreters.

Cultural Responsiveness

Cultural responsiveness is a component of diversity, equity and inclusion (DE&I). The cultural responsiveness training consists of six short videos on various DE&I components. The videos are not health care specific, but an introduction to specific topics to foster additional conversations with your team. Within a lunch hour, you will be able to complete all videos.

For more information and to complete the cultural responsiveness introductory series, please click here.

Diverse group of providers