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Provider Trainings

We offer regular online webinars, including required provider orientation trainings for both physical and behavioral health providers.

COVID-19 Information


ECHO Colorado has developed COVID-19 Just-In-Time ECHO For Primary Care to provide up-to-the-minute information and to answer questions about COVID-19 to support primary care practices and safety-net practices across Colorado. Three times each week, a panel of public health, clinical, and pharmacotherapy experts provide updates on testing locations, offer assistance on transitioning to telehealth, discuss de-identified patient cases, and debunk myths around medication management. The sessions include time for a Q&A and case review discussions.

These free hour-long sessions will be held on Mondays, Wednesdays, and Fridays at 7 a.m. All Colorado health providers are eligible to participate. ECHO Colorado is presenting the COVID-19 Just-In-Time ECHO For Primary Care sessions in collaboration with the Department of Family Medicine, the Division of General Internal Medicine, the Skaggs School of Pharmacy and Pharmaceutical Sciences, the Colorado Academy of Family Physicians, Denver Health, and CU Medicine.  Registration is available online.

New PCMP Administrative Payment Model & Provider Scorecard

Learn about our value based payment strategy and the new administrative payment model.

New Learning Management System


On October 1st, we launched our new learning system for providers. You can access all training and find all information you need by logging in to our provider learning system here.

We’re moving all training to the learning system. Training will no longer be accessible on this page as of October 15th. Make sure you have access! If you don’t have access to our new learning system for providers and would like to request it, you can do so by sending an email to

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How We Can Help Support Your Practice


This webinar is designed for county human service professionals to learn how to best utilize departments at Colorado Access to achieve goals. It also includes points of contact for expedited support.

Provider Resource Group Webinar Material

Please send an email to to request a training.

We are committed to give you the training that you need. From general information to state-provided resources, find the most recent trainings below.


The Intersection of Health Equity and Clinical Practice

Wednesday, February 10th, 2021

Time: 12:15 p.m. – 1 p.m.

Please join our practice support team and partners from Children’s Hospital Colorado as we discuss how to address health disparities in clinical practice. Arthur McFarlane and Dr. Amanda Messinger will share their experience with this topic and lead a discussion on the importance of acknowledging and addressing health disparities.

Register here.

After registering, you will receive a confirmation email containing information about joining the webinar.

Domestic Violence (November 2020)

Presentation (PDF) | Recording (Video)

PCMP Administrative Payment Model & Provider Scorecard (October 2020)

Presentation (PDF) | Recording (Video)

DentaQuest Benefits Guide (CHP+)

Learn about dental benefits (offered through DentaQuest) and how practices and providers can support patient access and utilization. Specific coverage amounts and benefits are outlined for Medicaid and CHP+.

Encouraging Oral Health Care for Overall Health – A Dental Benefits Overview

Frequently Asked Questions about the Vaccines for Children (VFC) Program (Health First Colorado only)

The following are questions frequently asked about the VFC Program.Please contact the VFC Program at 303‐692‐2700 if you have questions or need additional information.

Click here to learn more.

Previously Recorded Trainings

Watch the Substance Use Disorder (SUD) Provider Forum, created in collaboration with community partners.

  • SUD Opening: See opening remarks from the Colorado Department of Health Care Policy and Financing (HCPF) followed by a forum agenda, an overview of Medicaid by HCPF and the functions of behavioral health organizations.
  • MSO: See an overview of the Managed Service Organization (MSO) system; MSO clients; how providers can access services; what MSOs pay for; and contact information.
  • Claims and Billing: Learn about substance use disorder benefits; the coding manual; and modifiers and common codes used for outpatient SUD treatment. Helpful billing specific info like encounters versus claims, CMS 1500 forms and common claim submittal errors is also included.

Additional Online Resources

The Department of Health Care Policy & Financing released a series of Disability Competent Care videos that provide insight about caring for people with disabilities:

  1. The Healthcare Experience for People with Disabilities
  2. What is Disability Competent Care
  3. Core Values of Disability Competent Care
  4. Introducing the 3 Pillars of Disability Competent Care
  5. Pillar 1 Disability Competent Communication Access
  6. Pillar 2 Disability Competent Programmatic Access
  7. Pillar 3 Disability Competent Physical Access

Think Cultural Health is a U.S. Department of Health and Human Services website with information, continuing education opportunities, resources and more for health and health care professionals to learn about culturally and linguistically appropriate services.

Visit the The National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (The National CLAS Standards) to learn how to implement the standards within your organization.

The Centers for Disease Control and Prevention published the first national study of lesbian, gay, bisexual and questioning youth and unhealthy behaviors. Learn more about the CDC’s Youth Risk Behavior Surveillance System (YRBSS), which monitors six categories of priority health-related behaviors that contribute to the leading causes of mortality and morbidity among youth and adults in the United States.

Watch the Health Care Interpreter Network’s (HCIN) training video entitled Qualified Interpreting for Quality Health Care: A Training Video for Clinical Staff on How to Work with Interpreters. This 19-minute film covers topics like why it’s important to use a qualified interpreter instead of “getting by”; cultural considerations; key protocols for language interpreting, including confidentiality and first-person interpreting; and tips for using remote interpreters.

Cultural Competency Training

As part of your practice, you likely come in contact with people from diverse backgrounds. Increasing your level of cultural competence can help you to understand and communicate with your patients in a way that benefits everyone. We offer a free training program for providers that offers a pragmatic approach to understanding and working with differences in the workplace stemming from age, gender, race, socioeconomic level, religion, sexual orientation and more. The training provides a basic understanding of culture competence and equips you with a set of skills, attitudes and guidelines to draw from while providing care and services to members with cultural differences. To schedule a training, call us at 800-511-5010.

Diverse group of providers