Health Programs
We can help make managing your health easier with things like care coordination to help you navigate your care, tools to help you manage your health day-to-day, and text messaging programs to keep you informed about your health.
To get help with complex case management or care coordination, call our care coordination team at 866-833-5717.
To get help with other health programs, call our customer service team at 800-511-5010.
| Program Name | How you become eligible to participate | How to use program services | How to opt in or out of the program |
|---|---|---|---|
| Complex Case Management |
You have serious or long-term health problems and need more support. If you have several health issues at the same time, or your care feels hard to manage, we can help. Your doctor or care team may refer you, or we may see from your health records that you could use extra support. If you are not eligible, our team will help connect you to a care coordination program that’s right for you. |
You will work with a care coordinator who is here to support you. They will:
|
Opt in: Agree to participate when your care coordinator contacts you about the program. Opt out: Tell your care coordinator or call the care coordinator line at 866-833-5717. |
| Care Coordination | All members can get care coordination, even if you do not have a serious health condition. You may be offered care coordination if you need help understanding your care, getting appointments, or finding community resources. |
You will work with a care coordinator who is here to support you. They will:
|
Opt in: Agree to participate when your care coordinator contacts you or call the care coordinator line at 866-833-5717. Opt out: Tell your care coordinator or call the care coordinator line at 866-833-5717. |
| Text4Baby | You will get a phone call inviting you to participate if you are pregnant or recently had a baby and are eligible for the program. | You will get educational text messages on prenatal care, newborn health, and wellness tips directly to your phone. | Opt in: Say YES to the Text4Baby invitation phone call. You can also sign up by following the instructions in the member newsletter. Opt out: Reply STOP to any text message. |
| Text4Kids | You may be eligible if you are the parent or caregiver of a child ages 0–17 who is enrolled in Colorado Access. You will get a phone call inviting you to join the program. | You will receive text messages with reminders and tips to support your child’s health, including checkups, immunizations, development, and school readiness. | Opt in: Say YES to the Text4Kids invitation phone call. You can also sign up by following the instructions in the member newsletter. Opt out: Reply STOP to any text message. |
| Text4Health | You may be eligible if you are an adult (age 18 or older) enrolled in Colorado Access. You will get a phone call inviting you to participate. | You will receive text messages with health tips and reminders, such as screening reminders and ideas for healthy living. | Opt in: Say YES to the Text4Health invitation phone call. You can also sign up by following the instructions in the member newsletter. Opt out: Reply STOP to any text message. |
| Text2Quit | You may be eligible if you are an adult (age 18 or older) who wants help quitting tobacco. You will get a phone call inviting you to join the program. | You will receive encouraging text messages, tips, and reminders to help you quit smoking and manage cravings. | Opt in: Say YES to the Text2Quit invitation phone call. You can also sign up by following the instructions in the member newsletter. Opt out: Reply STOP to any text message. |
| Care4Life | You may be eligible if you have diabetes and are enrolled in Colorado Access. You will get a phone call inviting you to participate. | You will receive text messages with education, reminders, and goaltracking support to help manage your diabetes. | Opt in: Say YES to the Care4Life invitation phone call. You can also sign up by following the instructions in the member newsletter. Opt out: Reply STOP to any text message. |
If you want to learn more or sign up for these programs, call us:
Care coordination team:866-833-5717 for help with complex case management or care coordination.
Customer service team:800-511-5010 for other health programs.