Provider Engagement

Practice Support

Our practice support team addresses the demands of today’s health care system by offering meaningful support intended to improve patient outcomes. The team offers physical and behavioral health providers the assistance necessary to drive and sustain change which enhances patient experience, strengthens health outcomes, decreases costs, and improves provider satisfaction. Some examples of how practice support can help include:

• Creating or improving administrative practices and procedures
• Developing new workflows to improve authorization procedures and/or transitions of care
• Developing and organizing training plans
• Developing clinical oversight processes
• Implementing process improvements for KPI and incentive measure performance for providers participating in the State Accountable Care Collaborative (ACC) program
• Integrating behavioral health services

Telehealth

As a Colorado Access provider, you have access to VCCI (Virtual Care Collaboration and Integration), a virtual, team-based program that can help you manage your patient’s behavioral health in the medical home. VCCI offers rapid access to virtual psychiatrists and licensed mental health counselors. Our telehealth team can also help you set up telehealth in your practice.
Services include:

• Curbside collaborations (consults)
• Direct patient care
• Psychiatric evaluations
• Diagnostic assessments
• Gap medication management and bridging
• Provider education and training
• Short-term counseling
• Care collaboration with our care management team
• Workflow design and implementation support

The VCCI program is free to providers who are contracted with Colorado Access.